Scale your ops without scaling your team
Order refunds, chargebacks, and account admin. Done directly on Shopify, Amazon, and any platform, no APIs. No brittle integrations. Handle 10× the volume with the same team.
10x the volume. Same team.
Order volume, same team
Handle peak season, flash sales, and volume spikes elastically; without hiring, training, or overtime.
Reduction in operational costs
Eliminate FTE hours on refunds, chargebacks, and account admin; measured per transaction.
Average resolution time
Refunds and chargebacks resolved in hours, not the 24–72-hour manual process.
Accuracy rate
Structured, validated processing eliminates manual keying errors; a complete audit trail on every transaction.
Trusted by
High-volume ops,
done end to end.
Order refund processing
Verifies eligibility, processes approval per your rules, triggers fulfillment, and logs every step. No manual touchpoints, sub-4-hour average resolution.
Learn More ↗Chargeback workflows
Gathers order details, shipping confirmation, and communications, compiles a structured evidence package, and submits to the processor before the deadline. Every time.
Learn More ↗Account administration
Handles password resets, address updates, and subscription changes automatically; escalating only those that need human judgment and logging every action.
Learn More ↗Inventory management
Syncs stock levels in real time across warehouses, fulfillment centers, and marketplace listings; triggering reorder workflows at your thresholds, no manual reconciliation.
Learn More ↗Marketplace listing management
Updates titles, pricing, and availability across Amazon, Walmart, and other channels per your rules; without manual entry on each platform.
Learn More ↗Customer onboarding & KYC
Automates identity verification, fraud screening, and account activation; faster onboarding, less manual fraud review.
Learn More ↗Enterprise-grade automation.
SOC 2 Type II, HIPAA, ISO 27001, GDPR. Audit trails, permissions, and monitoring: built in.
Complete audit trails
Every action logged, timestamped, and exportable on demand for examiners and internal compliance reviews.
Role-based access controls
Role-based controls ensure agents only touch systems they're authorized to use. Humans approve every sensitive action before it executes.
Humans always decide
Fraud flags, disputes, and payment actions always route to a human. Automat executes. Your operations team decides.
Start in weeks, not quarters.
No APIs, no IT project. Automat deploys and manages your agents end to end.
Contact Salesvs. Legacy RPA
Self-healing agents, not brittle scripts. Fully managed. Live in 2–4 weeks instead of 3–6 months.
Learn More ↗vs. Manual processes
10× throughput, 80% lower cost, 24/7. Full-population coverage and a complete screen-recorded audit trail.
Learn More ↗vs. Point tools
One platform, intake to close. Not OCR vendors, doc tools, and LOS plugins stitched together.
Learn More ↗Traditional RPA can't
keep up with e-commerce scale
Order volume grows faster than headcount. Every marketplace has different APIs, rate limits, and integration requirements.
Volume spikes faster than you can hire
Refund queues, chargeback deadlines, and account admin backlogs compound during peak season. There's no elastic headcount.
Chargeback deadlines get missed
Gathering evidence from multiple systems manually, under tight processor deadlines, is error-prone and slow.
Every platform needs its own integration
Shopify, Amazon, Walmart: each has different APIs and rate limits that break RPA bots constantly.
Questions? Answers.
Contact SalesCan Automat automate Shopify and Amazon workflows without APIs?
Yes. Agents work through the Shopify admin, Amazon Seller Central, and your OMS the way your team does; no API keys, rate limits, or developer time required.
How do you handle the 5% the AI gets wrong?
We don't promise 100% automation. Anything low-confidence or judgment-dependent is flagged and routed to a person with full context. Every action is logged with a complete audit trail.
Can it handle peak-season volume?
Yes; agents scale elastically for Black Friday, Prime Day, and holiday spikes without hiring, training, or overtime. Volume doubles; your team doesn't have to.
How fast are refunds and chargebacks resolved?
Refunds in hours (sub-4-hour average). Chargeback evidence packages are compiled and submitted before the processor deadline. Every time.
How long to deploy?
Most teams are live in two to four weeks; no IT project, no API integration, no per-platform development work required.
How is it different from legacy RPA?
RPA needs per-platform API integrations and breaks when marketplace UIs change. Automat's agents operate any platform's UI directly, self-heal automatically, and scale elastically without reconfiguration.
Handle 10x the volume.
Same team.
Run refunds, chargebacks, and ops on your own Shopify and Amazon. No API. Live in weeks.